Last Updated: September 11, 2025
Welcome to Brightness Fashion. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms.
By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Account Creation
- You must provide accurate and complete information when creating an account
- You are responsible for maintaining the confidentiality of your account credentials
- You must be at least 18 years old to create an account
- One person may not maintain more than one account
Account Responsibilities
- You are responsible for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
- Keep your contact information up to date
- Use strong passwords and change them regularly
Order Placement
- All orders are subject to acceptance and availability
- We reserve the right to refuse or cancel any order
- Prices are subject to change without notice
- All prices are listed in Bangladeshi Taka (BDT)
Payment Terms
- Payment is required at the time of order placement
- We accept cash on delivery and mobile banking payments
- All payments must be made in Bangladeshi Taka
- Additional charges may apply for certain payment methods
Order Confirmation
Order confirmation does not guarantee product availability. We will notify you if any items are out of stock and offer suitable alternatives or refunds.
- Delivery times are estimates and not guaranteed
- Risk of loss passes to you upon delivery
- You must inspect items upon delivery and report any issues immediately
- We are not responsible for delays due to weather, natural disasters, or other circumstances beyond our control
- Accurate delivery address information is your responsibility
- Returns must be initiated within 7 days of delivery
- Items must be in original condition with tags attached
- Return shipping costs may apply for non-defective items
- Refunds will be processed within 3-5 business days after inspection
- Some items may not be eligible for return (see our Returns Policy)
You may not use our website for:
- Any unlawful purpose or to solicit others to perform unlawful acts
- Violating any international, federal, provincial, or state regulations, rules, laws, or local ordinances
- Infringing upon or violating our intellectual property rights or the intellectual property rights of others
- Harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating
- Submitting false or misleading information
- Uploading or transmitting viruses or any other type of malicious code
- Collecting or tracking the personal information of others
- Spamming, phishing, pharming, pretexting, spidering, crawling, or scraping
Our Rights
- All content on this website is owned by Brightness Fashion or our licensors
- You may not reproduce, distribute, or create derivative works without permission
- Our trademarks and trade names may not be used without permission
- Product images and descriptions are for illustration purposes only
Your Content
- You retain ownership of content you submit (reviews, comments, etc.)
- You grant us a license to use your content for business purposes
- You are responsible for ensuring your content doesn't violate any rights
- We reserve the right to remove any inappropriate content
Disclaimer of Warranties
Our website and services are provided "as is" without any warranties, expressed or implied. We do not guarantee that our website will be error-free or uninterrupted.
Limitation of Liability
In no event shall Brightness Fashion be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our website or services.
Product Information
- We strive for accuracy but cannot guarantee all product information is error-free
- Colors may appear differently on different devices
- Actual products may vary slightly from images
- Size charts are for guidance only
These Terms shall be interpreted and governed in accordance with the laws of Bangladesh. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Bangladesh.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website after any changes constitutes acceptance of the new Terms.
We may terminate or suspend your account and access to our website at our sole discretion, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
If you have any questions about these Terms of Service, please contact us:
- info.brightness11@gmail.com
- +8801339397880
- Polasnogor, Alhaz Ilias Molla Road, house 1/107 Mirpur 11, Dhaka 1216, Bangladesh.